We are eager to ship your items to you in a zip!
We offer a variety of shipping methods. Shipping costs, processing times and delivery times vary depending on your order and on the type of shipping selected. Please find all of these shipping details below.
All orders are shipped directly from our warehouse in Carlsbad, CA.
Shipping Charges
We offer FREE ground shipping on orders over $100 (within the US only). Limited exclusions apply.
Orders below $100 pay a flat rate of $7.95 for shipping.
Additional shipping methods (Rush shipping, international, etc) and charges vary and can be viewed and selected during the checkout process prior to entering payment information.
Free Shipping Details:
- Eligible orders with subtotals over $100 will be given a free ground shipping option to select at checkout.
- Free shipping applies to standard ground shipping only.
- Free shipping on orders over $100 applies to the continental US, Alaska and Hawaii orders only.
- Shipping services used for free shipping will be determined by the Zipper Shipper team.
- Due to weight and size, orders that contain certain items are excluded from free shipping. See exclusion details below:
Items excluded from Free Shipping:
- #5 Brass Continuous zipper chain (spools), #10 Brass Continuous zipper chain (spools)
- Special / made to order items in bulk
Shipping Dates / Processing Times (When will my order ship?)
Zipper Shipper® ships orders Monday – Friday, excluding US holidays. Our warehouse team takes a much-deserved break on weekends and federal holidays, so orders placed on those days will be shipped the following business day.
At checkout, you will be asked to select your method of shipping. Each method will show an estimated delivery time. Estimated delivery time is based on ship date, which is when your order ships from our warehouse.
The time it takes for your order to ship from our warehouse will depend on the shipping method you select at checkout.
- Standard Shipping: ships from our warehouse within 1-2 business days of order being placed
- Expedited Shipping ("Rush", "Express", "FedEx Overnight"): ships from our warehouse the same business day if the order is submitted before noon (12pm) PST. This includes orders with customizations added (shortening, made reversible, etc). Expedited shipping orders made after the cutoff time will be shipped the following business day.
Example: an order with "Rush" shipping is placed on Monday at 11am PST. This order was placed before our 12pm PST cutoff, so it will be shipped from our warehouse that same day. If the same order, however, is placed on Monday at 1pm PST, it will leave our warehouse the next business day (Tuesday).
Shipping Delivery Times (When will I receive my order?)
Delivery time is based on the method of shipping selected at checkout. The below information reflects the estimated time it will take for you to receive your order once it’s left our warehouse:
Domestic Shipping (USA):
- Standard: 3-6 business days
- Rush: 2-3 business days
- Express: 1-2 business days
- FedEx Overnight: next business day
*Please note that delivery times are NOT GUARANTEED and may be subject to carrier delays due to weather and unforeseen circumstances. Zipper Shipper does not refund shipping costs due to delivery delays
*Zipper Shipper is not responsible for any lost or stolen packages that are marked as "Delivered"
Shipping Methods
We ship via two carriers – USPS (United States Postal Service) and FedEx. Shipping method will be determined by Zipper Shipper based on the size, weight, and contents of certain orders.
Deliveries to P.O. Boxes will be made by USPS.
We are unable to accommodate order comments with shipping instructions such as "leave by door" or "make sure sent via FedEx". If you have a specific shipping need and/or are unable to accept shipments from a certain carrier, please call us prior to placing your order. We are not responsible for requests made after an order has been placed.
International Shipping
We ship worldwide, including to Canada, Australia, New Zealand, the United Kingdom and all countries serviced by partnerships with the US Postal Service.
Available International Shipping Methods:
- USPS (default) - Usually delivered within 6-10 business days, not guaranteed*
- FedEx International (please contact) - We understand that 6-10 business days can be quite a wait, so we do offer FedEx International Rush options for orders over $100. Please contact us PRIOR to placing an order to let us know when you'll need your package by and we can send over a quote.
International customers are responsible for any duties and fees.
*The time to delivery for USPS packages to international addresses can vary widely and unfortunately is out of our control. If time is of the essence, we encourage you to contact us to set up an international shipment via FedEx.
**Canadian customers please note - due to the ongoing strike issues with Canada Post, any orders placed by Canadian customers will be shipped via FedEx
Additional Information
Once you place your order, you will receive an email confirmation with your order details.
You will also receive a second email confirmation when your order has shipped. Sometimes, these emails get stuck in spam or all mail folders. Please check these folders if you haven’t heard from us!
Zipper Shipper® is not responsible for packages delivered to the wrong address or packages returned to sender due to incorrectly entered information during checkout. Please check your shipping information for any errors before submitting your order. If the order is returned to us, we can ship it to the corrected address, however, a re-shipment fee will apply.
